+3726009933

RESERVATION TERMS & CONDITIONS


We in HansaTravel help you to choose the right tour or accommodation or any other service according to your needs and wishes and send you the price offer.

 

Booking conditions

 

Bookings can be made when you have accepted our price offer. When booking you must pay a deposit 100.- EUR or full payment if the booking is within 6 weeks of departure. If the tour or holiday you have requested is available, we will accept your booking by issuing a confirmation invoice, at which stage the contract between us becomes binding.

By making your booking and paying a deposit/full payment you are confirming that you and other people in your party have read and accepted our booking conditions and the information applicable to your holiday contained in your travel description.

 

Cancellation conditions

 

If you wish to cancel all or part of your booking, you should send us e-mail at info[at]hansatravel.ee

No of days before your departure
we receive your written cancellation
Amount you must pay
5 months - 3 months
3 months
2 months
Within 1 month before departure
Deposit
50% of holiday cost

75%
of holiday cost
100%
of holiday cost

Change Rules

 

Should you wish to change your holiday arrangements in any way we will do our best to meet your wishes.  If this booking is changed, you will be charged a change fee of 20 EUR.  Any change of date or destination you make within 6 weeks of departure will be treated as a cancellation and we will make a cancellation charge as set out above. Where the price of your holiday depends on the number of people booked into the accommodation and someone in your party cancels, the price will be recalculated on the basis of the new number of people going, and we will send you a new Confirmation & Invoice.

 

Voucher

 

HansaTravel provides you a pre-paid voucher. All services are specified on the voucher and any extras must be paid  directly to a supplier (for example hotel  mini-bar)

 

Flight information

You can book flights from internet or at your travel agent.

Estonian Air flights to Tallinn
Air Baltic flights to Riga and Vilnius
www.estonian-air.ee
www.airbaltic.lv
International flights to the Baltic States with SAS, Lufthansa or Finnair

 

Insurance, passport, visas

 

We strongly recommend that you take out full, comprehensive travel insurance. You must also ensure that you have the correct passport and visas  to gain access to or to pass through any country or region included in the travel arrangements which you purchase. If you fail to do either, we have no liability to you for any cost, loss or damage which you suffer as a result and nor will we refund the cost of any unused portion of your travel arrangements.

HansaTravel Ltd, registered in Estonia no 10939600, VAT no EE100825473

Registered office,

Randvere tee 15-22

74001 Haabneeme

ESTONIA